Frequently Asked Questions
Everything you need to know about shopping with Pavilion.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Do you offer international shipping?
Yes, Pavilion ships to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
Are the products at Pavilion covered by a warranty?
Most of our electronic and home goods come with a 1-year manufacturer's warranty. Please check the specific product page for detailed warranty information.